Are you ready to be part of a dynamic and rapidly growing food business that is making waves in global markets?
Cornish Sea Salt are currently seeking a dedicated and motivated Part-Time Technical Administrator. This role requires 15 hours per week, with flexibility across 3 days.
Responsibilities:
- Responding to customer requests in an accurate and professional manner, from answering individual customer queries to completing technical information for larger food manufacturing and retail clients
- Specification management – manage internal and customer facing product specifications, including generating new specifications and updating existing specifications as required.
- Documentation Management: Maintain, update, and organise all technical documentation related to food manufacturing processes, ensuring compliance with industry standards and regulations.
- Handling customer complaints – including monitoring of complaints to identify issues and trends
- Record Keeping: Manage and keep accurate records of quality control reports, production data, and any other relevant documentation.
- Assistance in Audits: Support in preparation for and during internal and external audits, ensuring all required documents are readily available and compliant.
- Cross-Departmental Coordination: Collaborate with various departments, including production and management, to ensure smooth information flow and timely documentation updates.
- Process Improvement: Identify areas for process improvement related to documentation, record-keeping, and administrative tasks.
Requirements:
- Excellent organisational and documentation management skills.
- Strong attention to detail and accuracy in handling technical information.
- Strong time-management skills to handle multiple requests efficiently and accurately
- Proficient in Microsoft systems (including Excel) and ideally some experience with online retailer specification systems
- Proven experience in administrative roles within the food manufacturing industry is preferred.
- Understanding of food safety standards and regulations, knowledge of BRCGS would be beneficial but not essential.
What we offer:
- Pay: £13.64 per hour
- Health Cash Plans: Support for your health and well-being.
- Employee Assistance Plan: Confidential counselling and support services for personal or work-related issues.
- Death in Service Insurance: Financial security for your loved ones.
- Birthday Off: Enjoy your special day off (subject to length of service).
- Generous Annual Leave: 21 days per year plus Bank Holidays (pro rata), with additional days (subject to length of service).
- Enhanced Sick Pay: Support during times of illness.
- Employee of the Quarter Awards: Cash rewards for outstanding performance.
- Staff Discounts: Savings on our products.
- Group Brand Discounts: Enjoy 50% off in any Warren’s bakery store.
Come and join our friendly team! To apply, please email your CV to John.McGroary@cornishseasalt.co.uk
